Welcome to the Symfoni ESM blog

We keep you updated on ServiceNow and the latest trends, news, tips and best practices within Enterprise Service Management

Attending the Helsinki release - in Helsinki of course!

Symfoni ESM attended the ServiceNow event ExperienceNow in Helsinki as Gold sponsor. Great event with good speakers, and really exciting that our customer, Tieto, did a great session being the first ServiceNow customer on the new release!

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ITIL-training: Is it true that the shoemaker’s kids have no shoes?

There is a saying that the shoemaker’s kids does not have shoes. Generally this means that you are focusing so much on your customers that you do not have time to repair your children’s shoes.

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