Welcome to the Symfoni ESM blog

We keep you updated on ServiceNow and the latest trends, news, tips and best practices within Enterprise Service Management

Become a real SUPERHERO at work by fighting for every department!

They say heroes are made and not born.  Which is great news for you, because with just a little bit of planning and some finesse, you too can be a superhero at work, sharing your incredible powers with the world (or at least your colleagues).

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What is Enterprise Service Management?

What happens if you have an accident at work and need the claim form for hospital insurance? Or if you have a customer meeting in the conference room and the beamer isn’t working? Who do you tell? How is it fixed?

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