Welcome to the Symfoni ESM blog

We keep you updated on ServiceNow and the latest trends, news, tips and best practices within Enterprise Service Management

Press Release: Symfoni ESM delivers solution for handling customer inquiries for Trondheim Municipality

Symfoni ESM has signed a 3-year agreement with Trondheim municipality for the provision of a solution for handling inquiries from local inhabitants.

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Attending the Helsinki release - in Helsinki of course!

Symfoni ESM attended the ServiceNow event ExperienceNow in Helsinki as Gold sponsor. Great event with good speakers, and really exciting that our customer, Tieto, did a great session being the first ServiceNow customer on the new release!

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ITIL-training: Is it true that the shoemaker’s kids have no shoes?

There is a saying that the shoemaker’s kids does not have shoes. Generally this means that you are focusing so much on your customers that you do not have time to repair your children’s shoes.

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Recap of NowForum 2015 in London

Symfoni ESM attended the 3rd annual NowForum event in London on October 14th. The event was once again packed with ServiceNow customers and partners, we were told that around 2000 people were present this day.

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