Welcome to the Symfoni ESM blog

We keep you updated on ServiceNow and the latest trends, news, tips and best practices within Enterprise Service Management

The Processes of good Processes

Processes. As the saying really should go, it is processes that make the world go round. Well, at least that is true in the world of business and service delivery models. Today’s business organisations are often multifaceted, expected to offer processes that touch on stages of delivery, from...

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